Privacy Policy

At BestGrinder.com.au ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestgrinder.com.au (the "Site").

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form
• Subscribe to our newsletter
• Participate in surveys or promotions
• Communicate with us via email

This information may include your name, email address, and any other information you choose to provide in your messages to us.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send newsletters and updates (with your consent)
• Improve our website content and user experience
• Analyse website traffic and usage patterns
• Prevent fraudulent activity and ensure security
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our Site.

Types of cookies we use:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with our Site
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our Site.

Third-Party Services

We may use third-party services that collect, monitor, and analyse information to help us improve our Site. These services may include:

• Google Analytics: Web analytics service that tracks and reports website traffic
• Amazon Associates: Affiliate marketing program that tracks purchases made through our links

These third parties have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies.

Amazon Associates Program Disclosure

BestGrinder.com.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. As an Amazon Associate, we earn from qualifying purchases.

When you click on Amazon product links on our Site and make a purchase, Amazon may collect information about you in accordance with their privacy policy. We receive commission information but do not receive any personally identifiable information about purchases you make.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for 24 months unless you request earlier deletion.

Your Rights

Under Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Links to Other Websites

Our Site may contain links to other websites, including Amazon.com.au and manufacturer websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: